Contact
Get in touch
Questions, ideas or a bug - one email address, read by the person who builds the app.
Questions, ideas, a bug, or something about your data - write to:
Every message is read by the person who builds Trovalo.
Reporting a problem
It helps to say:
- your device (iPhone or iPad) and its iOS version,
- which screen you were on and what you tapped,
- what you expected, and what happened instead - a screenshot is great.
Please don't send passwords, document photos or anything from your vault.
Your account and data
You can delete your account any time in the app: Settings, then Delete Account. Your trips stay for the other people in them, with you shown as a guest. No longer have the app? Ask by email. What's kept and for how long is in the Privacy Policy.
Purchases
Trip Seats and Trovalo Plus are bought through your Apple Account. Restore them from the app's store (at the bottom); cancel Plus in Settings, Apple Account, Subscriptions. For a refund, ask Apple at reportaproblem.apple.com.